(function (window, document) { 'use strict'; var WIDGET_VERSION = '1.6.1'; var root = document.getElementById('tm-sm-root'); if (!root) return; if (root.getAttribute('data-initialized-version') === WIDGET_VERSION) return; var cfg; try { cfg = JSON.parse(root.getAttribute('data-config') || '{}'); } catch (e) { if (window.console && console.error) console.error('Topmaster Smart Manager: invalid data-config', e); return; } function q(selector, base) { return (base || root).querySelector(selector); } var panel = q('.tm-sm__panel'); var launcher = q('.tm-sm__launcher'); var launcherBadge = q('.tm-sm__launcher-badge'); var closeBtn = q('.tm-sm__close'); var messages = q('.tm-sm__messages'); var actions = q('.tm-sm__actions'); var composer = q('.tm-sm__composer'); var textarea = composer ? composer.querySelector('textarea') : null; var contact = q('.tm-sm__contact'); var contactError = q('.tm-sm__contact-error'); var contactKnown = q('.tm-sm__known-contact'); var contactNameField = q('.tm-sm__field--name'); var contactPhoneField = q('.tm-sm__field--phone'); var contactEmailField = q('.tm-sm__field--email'); var contactNameInput = contact ? contact.querySelector('input[name="name"]') : null; var contactPhoneInput = contact ? contact.querySelector('input[name="phone"]') : null; var contactEmailInput = contact ? contact.querySelector('input[name="email"]') : null; var typing = q('.tm-sm__typing'); var managerName = q('.tm-sm__manager-name'); var languageButtons = root.querySelectorAll('.tm-sm__languages button'); var privacyBox = q('.tm-sm__privacy'); var privacyOpen = q('.tm-sm__privacy-open'); var privacyGrant = q('.tm-sm__privacy-grant'); var privacyDeny = q('.tm-sm__privacy-deny'); var privacyLocation = q('.tm-sm__privacy-location'); var privacyWithdraw = q('.tm-sm__privacy-withdraw'); var privacyPolicy = q('.tm-sm__privacy-policy'); var privacyStatus = q('.tm-sm__privacy-status'); var agreementPrefix = q('.tm-sm__agreement-prefix'); var agreementLink = q('.tm-sm__agreement-link'); var missing = []; if (!panel) missing.push('panel'); if (!launcher) missing.push('launcher'); if (!messages) missing.push('messages'); if (!actions) missing.push('actions'); if (!composer) missing.push('composer'); if (!textarea) missing.push('textarea'); if (missing.length) { root.removeAttribute('data-initialized'); root.removeAttribute('data-initialized-version'); if (window.console && console.error) console.error('Topmaster Smart Manager 1.5.4: incomplete widget markup', missing); return; } root.setAttribute('data-initialized', '1'); root.setAttribute('data-initialized-version', WIDGET_VERSION); var state = { lang: cfg.lang === 'ro' ? 'ro' : 'ru', token: localStorage.getItem('tm_sm_public_token') || '', stage: '', opened: false, loaded: false, disabled: false, busy: false, impressionTracked: false, typingTracked: false, maxScroll: 0, pageStartedAt: Date.now(), panelOpenedAt: 0, lastHoverAt: {}, privacyChoice: 'unknown', privacyLocationGranted: false, visitorId: localStorage.getItem('tm_sm_visitor_id') || '', unreadCount: 0, privacySource: 'widget', privacyNeedsGrantLog: false, contactState: {} }; var analyticsQueue = []; var analyticsTimer = 0; var operationalQueue = []; var operationalTimer = 0; var operationalImpressionTracked = false; var sessionLoadPromise = null; var sessionLoadErrorShown = false; var i18n = { ru: { placeholder: 'Напишите сообщение', sendContact: 'Сохранить обращение', contactTitle: 'Контакт для ответа', contactTitleKnown: 'Контакт уже сохранён', nameLabel: 'Имя', namePlaceholder: 'Как к вам обращаться', phoneLabel: 'Номер телефона', phonePlaceholder: '+373 ...', emailLabel: 'Email — необязательно', emailPlaceholder: 'Email (по желанию)', knownPhone: 'Номер {phone} уже сохранён.', knownEmail: 'Email уже получен из диалога.', error: 'Не удалось выполнить запрос.', manager: cfg.settings.managerNameRu || 'Менеджер Topmaster', privacyOpen: 'Конфиденциальность', privacyTitle: 'Какие данные можно сохранить?', privacyText: 'С вашего разрешения мы сохраним тип и доступную браузеру модель устройства, браузер, ОС, экран, язык, часовой пояс, маску IP, приблизительную страну и город, источник перехода и действия в виджете. Это помогает улучшать консультации. Точная геолокация запрашивается отдельно.', privacyExactIp: ' Точный IP сохраняется только в зашифрованном виде.', privacyGrant: 'Разрешить', privacyDeny: 'Только необходимые', privacyPolicy: 'Политика конфиденциальности', privacyLocation: 'Поделиться точным местоположением', privacyWithdraw: 'Отозвать согласие и удалить профиль', privacyGranted: 'Технический профиль разрешён.', privacyDenied: 'Сохраняются только данные, необходимые для работы и защиты виджета.', privacyLocationSaved: 'Местоположение сохранено с вашего разрешения.', privacyLocationError: 'Не удалось получить местоположение.', agreementPrefix: 'Отправляя обращение, вы принимаете', agreementLink: 'Пользовательское соглашение', typing: 'Менеджер печатает' }, ro: { placeholder: 'Scrieți un mesaj', sendContact: 'Salvează solicitarea', contactTitle: 'Contact pentru răspuns', contactTitleKnown: 'Contactul este deja salvat', nameLabel: 'Nume', namePlaceholder: 'Cum să ne adresăm', phoneLabel: 'Număr de telefon', phonePlaceholder: '+373 ...', emailLabel: 'Email — opțional', emailPlaceholder: 'Email (opțional)', knownPhone: 'Numărul {phone} este deja salvat.', knownEmail: 'Emailul a fost deja preluat din dialog.', error: 'Solicitarea nu a putut fi procesată.', manager: cfg.settings.managerNameRo || 'Manager Topmaster', privacyOpen: 'Confidențialitate', privacyTitle: 'Ce date pot fi salvate?', privacyText: 'Cu acordul dvs. salvăm tipul și modelul disponibil în browser, browserul, sistemul de operare, ecranul, limba, fusul orar, masca IP, țara și orașul aproximativ, sursa vizitei și acțiunile din widget. Locația exactă este solicitată separat.', privacyExactIp: ' IP-ul exact este păstrat numai în formă criptată.', privacyGrant: 'Permite', privacyDeny: 'Doar necesare', privacyPolicy: 'Politica de confidențialitate', privacyLocation: 'Partajează locația exactă', privacyWithdraw: 'Retrage acordul și șterge profilul', privacyGranted: 'Profilul tehnic este permis.', privacyDenied: 'Se păstrează doar datele necesare funcționării și securității widgetului.', privacyLocationSaved: 'Locația a fost salvată cu permisiunea dvs.', privacyLocationError: 'Locația nu a putut fi obținută.', agreementPrefix: 'Trimițând solicitarea, acceptați', agreementLink: 'Acordul utilizatorului', typing: 'Managerul scrie' } }; function setText(node, value) { if (node) node.textContent = value == null ? '' : String(value); } function reportClientError(scope, error) { if (window.console && console.error) { console.error('Topmaster Smart Manager ' + WIDGET_VERSION + ' [' + scope + ']', error); } } function publicErrorMessage() { return state.lang === 'ro' ? 'Dialogul nu s-a putut încărca. Reîncărcați pagina sau încercați din nou.' : 'Не удалось загрузить диалог. Обновите страницу или попробуйте ещё раз.'; } function applyLanguage() { var t = i18n[state.lang] || i18n.ru; setText(managerName, t.manager); var typingLabel = typing ? typing.querySelector('.tm-sm__typing-label') : null; setText(typingLabel, t.typing); if (textarea) textarea.placeholder = t.placeholder; if (contact) { setText(contact.querySelector('.tm-sm__field-label--name'), t.nameLabel); setText(contact.querySelector('.tm-sm__field-label--phone'), t.phoneLabel); setText(contact.querySelector('.tm-sm__field-label--email'), t.emailLabel); setText(contact.querySelector('.tm-sm__primary'), t.sendContact); } if (contactNameInput) contactNameInput.placeholder = t.namePlaceholder; if (contactPhoneInput) contactPhoneInput.placeholder = t.phonePlaceholder; if (contactEmailInput) contactEmailInput.placeholder = t.emailPlaceholder; setText(agreementPrefix, t.agreementPrefix); setText(agreementLink, t.agreementLink); if (agreementLink) { var agreementUrl = state.lang === 'ro' ? (cfg.settings.agreementUrlRo || 'https://topmaster.md/ro/agreement.html') : (cfg.settings.agreementUrlRu || 'https://topmaster.md/agreement.html'); agreementLink.href = agreementUrl; } configureContact(state.contactState || {}); setText(privacyOpen, t.privacyOpen); if (privacyBox) { setText(privacyBox.querySelector('.tm-sm__privacy-title'), t.privacyTitle); setText(privacyBox.querySelector('.tm-sm__privacy-text'), t.privacyText + (cfg.settings.privacyExactIp ? t.privacyExactIp : '')); setText(privacyGrant, t.privacyGrant); setText(privacyDeny, t.privacyDeny); setText(privacyLocation, t.privacyLocation); setText(privacyWithdraw, t.privacyWithdraw); setText(privacyPolicy, t.privacyPolicy); if (privacyPolicy) { if (cfg.settings.privacyNoticeUrl) { privacyPolicy.href = cfg.settings.privacyNoticeUrl; privacyPolicy.hidden = false; } else { privacyPolicy.removeAttribute('href'); privacyPolicy.hidden = true; } } updatePrivacyUi(); } Array.prototype.forEach.call(languageButtons || [], function (btn) { btn.classList.toggle('active', btn.getAttribute('data-lang') === state.lang); }); updateActionLanguages(); } function encode(data) { var params = new URLSearchParams(); Object.keys(data || {}).forEach(function (key) { if (data[key] !== undefined && data[key] !== null) params.append(key, data[key]); }); params.append('hash', cfg.csrf || ''); return params.toString(); } function request(url, data) { return fetch(url, { method: 'POST', credentials: 'same-origin', headers: {'Content-Type': 'application/x-www-form-urlencoded; charset=UTF-8', 'X-Requested-With': 'XMLHttpRequest'}, body: encode(data) }).then(function (response) { return response.text().then(function (body) { var parsed; try { parsed = JSON.parse(body); } catch (error) { if (window.console && console.error) { console.error('Topmaster Smart Manager received a non-JSON response', { url: url, status: response.status, contentType: response.headers.get('content-type') || '', bodyPreview: body.slice(0, 1200) }); } var message = state.lang === 'ro' ? 'Serverul nu a putut procesa mesajul. Încercați din nou peste câteva secunde.' : 'Сервер не смог обработать сообщение. Повторите через несколько секунд.'; throw new Error(message + (response.status ? ' (HTTP ' + response.status + ')' : '')); } if (!response.ok) { var httpMessage = state.lang === 'ro' ? 'Eroare de server' : 'Ошибка сервера'; if (parsed && parsed.errors && parsed.errors.length) { httpMessage = typeof parsed.errors[0] === 'string' ? parsed.errors[0] : (parsed.errors[0].message || httpMessage); } throw new Error(httpMessage + ' (HTTP ' + response.status + ')'); } return parsed; }); }).then(function (r) { if (r.errors && r.errors.length) { var msg = typeof r.errors[0] === 'string' ? r.errors[0] : (r.errors[0].message || i18n[state.lang].error); throw new Error(msg); } return r.data || r; }); } function pageType() { var p = location.pathname; if (/\/users\//.test(p)) return 'master_profile'; if (/\/orders?\//.test(p)) return 'order'; if (/\/price\//.test(p)) return 'price'; if (/\/m\//.test(p)) return 'seo_landing'; if (p === '/' || p === '') return 'home'; return 'content'; } function pageContext() { // Context required to answer the visitor's question. Referral and UTM // data are deliberately excluded here and collected only after consent. var context = { url: location.href, path: location.pathname, title: document.title || '', h1: (document.querySelector('h1') || {}).textContent || '' }; return JSON.stringify(context); } function deviceType() { if (window.innerWidth <= 767) return 'phone'; if (window.innerWidth <= 1024) return 'tablet'; return 'desktop'; } function analyticsMeta() { return { max_scroll: Math.round(state.maxScroll), viewport_width: window.innerWidth || 0, viewport_height: window.innerHeight || 0, device: deviceType(), stage: state.stage || '' }; } function ensureVisitorId() { if (state.visitorId) return state.visitorId; if (window.crypto && typeof window.crypto.randomUUID === 'function') { state.visitorId = window.crypto.randomUUID(); } else { state.visitorId = 'v_' + Date.now().toString(36) + '_' + Math.random().toString(36).slice(2, 18); } localStorage.setItem('tm_sm_visitor_id', state.visitorId); return state.visitorId; } function uaSummary() { var ua = navigator.userAgent || ''; var browser = {name: '', version: ''}; var os = {name: '', version: ''}; var m; if ((m = ua.match(/Edg\/([\d.]+)/))) browser = {name: 'Edge', version: m[1]}; else if ((m = ua.match(/OPR\/([\d.]+)/))) browser = {name: 'Opera', version: m[1]}; else if ((m = ua.match(/CriOS\/([\d.]+)/))) browser = {name: 'Chrome iOS', version: m[1]}; else if ((m = ua.match(/Chrome\/([\d.]+)/))) browser = {name: 'Chrome', version: m[1]}; else if ((m = ua.match(/FxiOS\/([\d.]+)/))) browser = {name: 'Firefox iOS', version: m[1]}; else if ((m = ua.match(/Firefox\/([\d.]+)/))) browser = {name: 'Firefox', version: m[1]}; else if ((m = ua.match(/Version\/([\d.]+).*Safari/))) browser = {name: 'Safari', version: m[1]}; if ((m = ua.match(/Android\s([\d.]+)/))) os = {name: 'Android', version: m[1]}; else if ((m = ua.match(/(?:iPhone|iPad).*OS\s([\d_]+)/))) os = {name: 'iOS', version: m[1].replace(/_/g, '.')}; else if ((m = ua.match(/Windows NT\s([\d.]+)/))) os = {name: 'Windows', version: m[1]}; else if ((m = ua.match(/Mac OS X\s([\d_]+)/))) os = {name: 'macOS', version: m[1].replace(/_/g, '.')}; else if (/Linux/.test(ua)) os = {name: 'Linux', version: ''}; return {browser: browser, os: os}; } function collectProfile() { var summary = uaSummary(); var connection = navigator.connection || navigator.mozConnection || navigator.webkitConnection || {}; var query = new URLSearchParams(location.search); var utm = {}; ['utm_source','utm_medium','utm_campaign','utm_term','utm_content','gclid','fbclid'].forEach(function (key) { var value = query.get(key); if (value) utm[key] = value; }); var profile = { visitor_id: ensureVisitorId(), device_type: deviceType(), device_vendor: '', device_model: '', os_name: summary.os.name, os_version: summary.os.version, browser_name: summary.browser.name, browser_version: summary.browser.version, platform: navigator.platform || '', architecture: '', bitness: '', language: navigator.language || '', languages: navigator.languages || [], timezone: (window.Intl && Intl.DateTimeFormat) ? (Intl.DateTimeFormat().resolvedOptions().timeZone || '') : '', screen_size: (screen.width || 0) + 'x' + (screen.height || 0), viewport_size: (window.innerWidth || 0) + 'x' + (window.innerHeight || 0), network_type: connection.effectiveType || connection.type || '', network: {effectiveType: connection.effectiveType || '', downlink: connection.downlink || 0, rtt: connection.rtt || 0, saveData: !!connection.saveData}, referrer: document.referrer || '', landing_url: location.href, utm_json: utm, user_agent: navigator.userAgent || '', capabilities: { mobile: navigator.userAgentData ? !!navigator.userAgentData.mobile : deviceType() !== 'desktop', touchPoints: navigator.maxTouchPoints || 0, cpuCores: navigator.hardwareConcurrency || 0, deviceMemory: navigator.deviceMemory || 0, pixelRatio: window.devicePixelRatio || 1, colorDepth: screen.colorDepth || 0, cookiesEnabled: !!navigator.cookieEnabled, doNotTrack: navigator.doNotTrack || window.doNotTrack || '', online: navigator.onLine !== false } }; if (navigator.userAgentData && typeof navigator.userAgentData.getHighEntropyValues === 'function') { return navigator.userAgentData.getHighEntropyValues(['architecture','bitness','model','platformVersion','fullVersionList','wow64']).then(function (hints) { profile.device_model = hints.model || ''; profile.platform = navigator.userAgentData.platform || profile.platform; profile.architecture = hints.architecture || ''; profile.bitness = hints.bitness || ''; if (hints.platformVersion) profile.os_version = hints.platformVersion; if (hints.fullVersionList && hints.fullVersionList.length) { profile.client_hints = hints.fullVersionList; profile.browser_name = hints.fullVersionList[0].brand || profile.browser_name; profile.browser_version = hints.fullVersionList[0].version || profile.browser_version; } return profile; }).catch(function () { return profile; }); } return Promise.resolve(profile); } function savePrivacy(action, extra) { if (!cfg.settings.privacyEnabled || !cfg.endpoints.profile || !state.token) return Promise.resolve({}); var payload = Object.assign({ public_token: state.token, privacy_action: action, visitor_id: (action === 'deny' || action === 'withdraw') ? (state.visitorId || '') : ensureVisitorId(), consent_source: state.privacySource || 'widget' }, extra || {}); return request(cfg.endpoints.profile, payload).then(function (data) { if (data.privacy) { state.privacyChoice = data.privacy.choice || state.privacyChoice; state.privacyLocationGranted = !!data.privacy.location_granted; } updatePrivacyUi(); return data; }); } function grantPrivacy() { state.privacySource = 'widget'; state.privacyNeedsGrantLog = false; state.privacyChoice = 'granted'; localStorage.setItem('tm_sm_privacy_choice', 'granted'); localStorage.setItem('tm_sm_privacy_version', String(cfg.settings.privacyPolicyVersion || '2026-08-05')); if (privacyStatus) privacyStatus.textContent = i18n[state.lang].privacyGranted; return collectProfile().then(function (profile) { return savePrivacy('grant', {profile_json: JSON.stringify(profile)}); }).then(function () { trackImpression(); if (cfg.settings.analyticsEnabled) flushEvents(false); }).catch(function (err) { if (privacyStatus) privacyStatus.textContent = err.message || i18n[state.lang].error; }); } function denyPrivacy() { state.privacySource = 'widget'; state.privacyNeedsGrantLog = false; state.privacyChoice = 'denied'; localStorage.setItem('tm_sm_privacy_choice', 'denied'); localStorage.setItem('tm_sm_privacy_version', String(cfg.settings.privacyPolicyVersion || '2026-08-05')); analyticsQueue = []; if (privacyStatus) privacyStatus.textContent = i18n[state.lang].privacyDenied; updatePrivacyUi(); return savePrivacy('deny').catch(function () {}); } function withdrawPrivacy() { state.privacySource = 'widget'; state.privacyNeedsGrantLog = false; state.privacyChoice = 'denied'; state.privacyLocationGranted = false; localStorage.setItem('tm_sm_privacy_choice', 'denied'); localStorage.setItem('tm_sm_privacy_version', String(cfg.settings.privacyPolicyVersion || '2026-08-05')); localStorage.removeItem('tm_sm_visitor_id'); state.visitorId = ''; analyticsQueue = []; if (privacyStatus) privacyStatus.textContent = i18n[state.lang].privacyDenied; return savePrivacy('withdraw').catch(function () {}).then(updatePrivacyUi); } function updatePrivacyUi() { if (!privacyBox) return; var granted = state.privacyChoice === 'granted'; if (privacyGrant) privacyGrant.hidden = granted; if (privacyDeny) privacyDeny.hidden = state.privacyChoice === 'denied'; if (privacyLocation) privacyLocation.hidden = !granted || !cfg.settings.privacyPreciseLocation || state.privacyLocationGranted; if (privacyWithdraw) privacyWithdraw.hidden = !granted; if (privacyStatus && !privacyStatus.textContent) { privacyStatus.textContent = granted ? i18n[state.lang].privacyGranted : (state.privacyChoice === 'denied' ? i18n[state.lang].privacyDenied : ''); } } function showPrivacy(force) { return; } function syncPrivacy(serverPrivacy) { var task = Promise.resolve({}); if (serverPrivacy) { state.privacyLocationGranted = !!serverPrivacy.location_granted; if (serverPrivacy.choice && serverPrivacy.choice !== 'unknown') state.privacyChoice = serverPrivacy.choice; } if (state.privacyChoice === 'granted') { var privacyAction = state.privacyNeedsGrantLog ? 'grant' : 'refresh'; task = collectProfile().then(function (profile) { return savePrivacy(privacyAction, {profile_json: JSON.stringify(profile)}); }).then(function (data) { state.privacyNeedsGrantLog = false; return data || {}; }).catch(function () { return {}; }); } else if (state.privacyChoice === 'denied' && (!serverPrivacy || serverPrivacy.choice === 'unknown')) { task = savePrivacy('deny').catch(function () { return {}; }); } else { showPrivacy(false); } updatePrivacyUi(); return task; } function currentCookieConsent() { if (!cfg.settings.privacySyncCookieConsent) return null; var consent = window.TopmasterCookieConsent || null; if (!consent || typeof consent.analytics === 'undefined') return null; return consent; } function applyCookieConsent(consent) { if (!cfg.settings.privacySyncCookieConsent || !consent || typeof consent.analytics === 'undefined') return false; var nextChoice = consent.analytics ? 'granted' : 'denied'; var previousChoice = state.privacyChoice; state.privacySource = 'cookie_banner'; state.privacyNeedsGrantLog = !!consent.analytics && previousChoice !== 'granted'; state.privacyChoice = nextChoice; localStorage.setItem('tm_sm_privacy_choice', nextChoice); localStorage.setItem('tm_sm_privacy_version', String(cfg.settings.privacyPolicyVersion || '2026-08-05')); if (!consent.analytics) { analyticsQueue = []; } updatePrivacyUi(); return true; } function onCookieConsent(event) { var consent = event && event.detail ? event.detail : currentCookieConsent(); if (!applyCookieConsent(consent)) return; if (consent.analytics && cfg.settings.analyticsEnabled) { loadSession().then(function () { return syncPrivacy({choice: 'unknown', location_granted: state.privacyLocationGranted}); }).then(function () { trackImpression(); flushEvents(false); }); } else if (state.loaded && state.token) { syncPrivacy({choice: 'unknown', location_granted: state.privacyLocationGranted}); } } function metricPageUrl() { try { var u = new URL(location.href); var remove = []; u.searchParams.forEach(function (value, key) { var lower = String(key || '').toLowerCase(); if (lower.indexOf('utm_') === 0 || ['gclid','fbclid','yclid','_openstat'].indexOf(lower) >= 0) { remove.push(key); } }); remove.forEach(function (key) { u.searchParams.delete(key); }); u.hash = ''; return u.toString(); } catch (error) { return String(location.href || '').split('#')[0]; } } function queueOperationalMetric(type, key, value, immediate) { if (!cfg.settings.operationalMetricsEnabled || !cfg.endpoints.metric || !type) return; operationalQueue.push({ type: type, key: key || '', value: Number(value || 0), page_url: metricPageUrl(), page_title: document.title || '', page_type: pageType(), lang: state.lang, device: deviceType() }); if (operationalQueue.length >= 10 || immediate) { flushOperationalMetrics(false); } else if (!operationalTimer) { operationalTimer = window.setTimeout(function () { flushOperationalMetrics(false); }, 1200); } } function flushOperationalMetrics(keepalive) { if (!cfg.settings.operationalMetricsEnabled || !cfg.endpoints.metric || !operationalQueue.length) return; if (operationalTimer) { window.clearTimeout(operationalTimer); operationalTimer = 0; } var batch = operationalQueue.splice(0, 25); var payload = {events_json: JSON.stringify(batch)}; if (!keepalive) { request(cfg.endpoints.metric, payload).catch(function () { if (operationalQueue.length < 50) operationalQueue = batch.concat(operationalQueue); }); return; } fetch(cfg.endpoints.metric, { method: 'POST', credentials: 'same-origin', keepalive: true, headers: {'Content-Type':'application/x-www-form-urlencoded; charset=UTF-8','X-Requested-With':'XMLHttpRequest'}, body: encode(payload) }).catch(function () {}); } function operationalEvent(type, key, value, immediate) { queueOperationalMetric(type, key, value, immediate); } function queueEvent(type, key, value, element, meta, immediate) { var operationalTypes = { widget_impression:1, launcher_hover:1, panel_hover:1, launcher_click:1, panel_open:1, panel_close:1, message_submit:1, contact_form_show:1, contact_submit:1, contact_success:1, contact_error:1, quick_action_click:1, language_change:1 }; if (type && operationalTypes[type]) { operationalEvent(type, key, value, !!immediate); } if (!cfg.settings.analyticsEnabled || state.privacyChoice !== 'granted' || !type) return; analyticsQueue.push({ type: type, key: key || '', value: Number(value || 0), element: element || '', page_url: location.href, page_title: document.title || '', page_type: pageType(), lang: state.lang, meta: meta || analyticsMeta() }); if (analyticsQueue.length >= 10 || immediate) { flushEvents(false); } else if (!analyticsTimer) { analyticsTimer = window.setTimeout(function () { flushEvents(false); }, 1500); } } function flushEvents(keepalive) { if (!cfg.settings.analyticsEnabled || state.privacyChoice !== 'granted' || !state.token || !analyticsQueue.length) return; if (analyticsTimer) { window.clearTimeout(analyticsTimer); analyticsTimer = 0; } var batch = analyticsQueue.splice(0, 25); var payload = {public_token: state.token, events_json: JSON.stringify(batch)}; if (!keepalive) { request(cfg.endpoints.event, payload).then(function (data) { var stored = Number(data && data.stored || 0); if ((data && data.consent_required) || stored < batch.length) { if (analyticsQueue.length < 50) analyticsQueue = batch.concat(analyticsQueue); window.setTimeout(function () { syncPrivacy({choice: 'unknown', location_granted: state.privacyLocationGranted}).then(function () { flushEvents(false); }); }, 350); } }).catch(function () { if (analyticsQueue.length < 50) analyticsQueue = batch.concat(analyticsQueue); }); return; } fetch(cfg.endpoints.event, { method: 'POST', credentials: 'same-origin', keepalive: true, headers: {'Content-Type': 'application/x-www-form-urlencoded; charset=UTF-8', 'X-Requested-With': 'XMLHttpRequest'}, body: encode(payload) }).catch(function () {}); } function hoverEvent(type, element) { if (!cfg.settings.trackHover) return; var now = Date.now(); var cooldown = Number(cfg.settings.hoverCooldown || 15) * 1000; if (state.lastHoverAt[type] && now - state.lastHoverAt[type] < cooldown) return; state.lastHoverAt[type] = now; queueEvent(type, '', 0, element, null, false); } function trackImpression() { if (!operationalImpressionTracked) { operationalImpressionTracked = true; operationalEvent('widget_impression', '', 1, true); } if (state.impressionTracked) return; state.impressionTracked = true; if (cfg.settings.analyticsEnabled && state.privacyChoice === 'granted') { analyticsQueue.push({ type:'widget_impression', key:'', value:1, element:'widget', page_url:location.href, page_title:document.title || '', page_type:pageType(), lang:state.lang, meta:analyticsMeta() }); flushEvents(false); } } function setBusy(value) { state.busy = value; if (typing) typing.hidden = !value; var submitButton = composer ? composer.querySelector('button') : null; if (submitButton) submitButton.disabled = value; if (value) scrollBottom(); } function typingDuration() { var min = Math.max(500, Number(cfg.settings.typingDelayMin || 1400)); var max = Math.max(min, Number(cfg.settings.typingDelayMax || 2600)); return Math.round(min + Math.random() * (max - min)); } function wait(ms) { return new Promise(function (resolve) { window.setTimeout(resolve, Math.max(0, ms)); }); } function waitForTyping(startedAt) { var elapsed = Date.now() - startedAt; return wait(Math.max(0, typingDuration() - elapsed)); } function scrollBottom() { if (messages) messages.scrollTop = messages.scrollHeight; } function renderMessageLinks(article, items) { (items || []).forEach(function (item) { if (!item || !item.url) return; var link = document.createElement('a'); link.className = 'tm-sm__message-link'; link.href = item.url; link.target = item.target === '_self' ? '_self' : '_blank'; link.rel = 'noopener'; link.textContent = item.label || item.url; link.addEventListener('click', function (event) { queueEvent('registration_link_click', item.url, 1, 'message_link', null, true); if (item.action) { event.preventDefault(); window.open(item.url, link.target === '_self' ? '_self' : '_blank', 'noopener'); sendMessage(item.action, item.label || item.url); } }); article.appendChild(link); }); } function setUnreadBadge(count) { state.unreadCount = Math.max(0, Number(count || 0)); if (!launcherBadge) return; if (state.unreadCount > 0) { launcherBadge.hidden = false; launcherBadge.textContent = state.unreadCount > 99 ? '99+' : String(state.unreadCount); } else { launcherBadge.hidden = true; launcherBadge.textContent = ''; } } function renderMasterCards(article, mastersList) { if (!article || !mastersList || !mastersList.length) return; var wrap = document.createElement('div'); wrap.className = 'tm-sm__masters'; mastersList.forEach(function (master) { var card = document.createElement('a'); card.className = 'tm-sm__master-card'; card.href = master.profile_url || '#'; card.target = '_blank'; card.rel = 'noopener'; var top = document.createElement('div'); top.className = 'tm-sm__master-card-top'; var name = document.createElement('strong'); name.textContent = master.name || (state.lang === 'ro' ? 'Meșter Topmaster' : 'Мастер Topmaster'); top.appendChild(name); if (Number(master.rating || 0) > 0) { var rating = document.createElement('span'); rating.textContent = '★ ' + Number(master.rating).toFixed(1); top.appendChild(rating); } card.appendChild(top); var meta = []; if (master.city) meta.push(master.city); if (Number(master.portfolio_count || 0) > 0) { meta.push((state.lang === 'ro' ? 'Portofoliu: ' : 'Портфолио: ') + Number(master.portfolio_count)); } if (meta.length) { var details = document.createElement('div'); details.className = 'tm-sm__master-card-meta'; details.textContent = meta.join(' · '); card.appendChild(details); } wrap.appendChild(card); }); article.appendChild(wrap); } function markSeen() { if (!state.token || !cfg.endpoints.seen) return Promise.resolve(); return request(cfg.endpoints.seen, {public_token: state.token}).then(function (data) { setUnreadBadge(data.unread_count || 0); }).catch(function () {}); } function addMessage(sender, text, payload, created) { if (!text) return; var article = document.createElement('article'); article.className = 'tm-sm__message tm-sm__message--' + (Number(sender) === 1 ? 'visitor' : 'bot'); var bubble = document.createElement('div'); bubble.textContent = text; article.appendChild(bubble); if (payload && payload.links) renderMessageLinks(article, payload.links); if (payload && payload.masters) renderMasterCards(article, payload.masters); if (created) { var time = document.createElement('time'); time.textContent = created; article.appendChild(time); } messages.appendChild(article); if (payload && payload.actions) renderActions(payload.actions); if (payload && payload.show_contact) showContact(payload.contact_state || {}); scrollBottom(); } function updateActionLanguages() { // Actions are intentionally rendered in one language only. Old sessions may // still contain label_alt in stored payload_json, but it is ignored here. Array.prototype.forEach.call(actions.querySelectorAll('.tm-sm__action'), function (btn) { var strong = btn.querySelector('strong'); if (strong) strong.textContent = btn.getAttribute('data-label-primary') || ''; Array.prototype.forEach.call(btn.querySelectorAll('small'), function (small) { small.parentNode.removeChild(small); }); }); } function renderActions(items) { actions.innerHTML = ''; (items || []).forEach(function (item) { var btn = document.createElement('button'); btn.type = 'button'; btn.className = 'tm-sm__action'; btn.setAttribute('data-action', item.id); btn.setAttribute('data-label-primary', item.label || ''); if (item.url) { btn.setAttribute('data-url', item.url); btn.setAttribute('data-target', item.target || '_blank'); } btn.innerHTML = ''; actions.appendChild(btn); }); updateActionLanguages(); } function parsePayload(raw) { if (!raw) return {}; try { return JSON.parse(raw); } catch (e) { return {}; } } function renderHistory(history) { messages.innerHTML = ''; actions.innerHTML = ''; (history || []).forEach(function (m) { var payload = parsePayload(m.payload_json); // show_contact is transient UI state. Never restore it from an old // stored message; current api_session state is authoritative. payload.show_contact = false; addMessage(m.sender, m.message, payload, m.created); }); } function loadSession() { if (state.loaded) return Promise.resolve(true); if (sessionLoadPromise) return sessionLoadPromise; var typingStartedAt = Date.now(); setBusy(true); sessionLoadPromise = request(cfg.endpoints.session, { public_token: state.token, lang: state.lang, page_url: location.href, page_title: document.title, page_type: pageType(), context_json: pageContext() }).then(function (data) { if (data && data.blocked) { state.disabled = true; state.loaded = true; root.hidden = true; return false; } state.token = data.public_token; state.lang = data.lang || state.lang; state.stage = data.stage || ''; setUnreadBadge(data.unread_count || 0); localStorage.setItem('tm_sm_public_token', state.token); var history = data.history || []; var historyDelay = data.is_new ? waitForTyping(typingStartedAt) : Promise.resolve(); return historyDelay.then(function () { renderHistory(history); state.contactState = data.contact_state || state.contactState || {}; var shouldShowContact = data.show_contact === true || ( typeof data.show_contact === 'undefined' && /contact$/.test(state.stage) && !contactStateHasAny(state.contactState) ); if (shouldShowContact) { showContact(state.contactState); } else { hideSavedContactForm(); } if (state.stage === 'completed') { if (contact) contact.hidden = true; if (composer) composer.hidden = false; } state.loaded = true; sessionLoadErrorShown = false; applyLanguage(); return syncPrivacy(data.privacy || {}).then(function () { if (state.privacyChoice === 'granted') trackImpression(); if (data.is_new) messages.scrollTop = 0; return true; }); }); }).catch(function (err) { reportClientError('loadSession', err); if (!sessionLoadErrorShown) { sessionLoadErrorShown = true; addMessage(2, publicErrorMessage(), {system_error: true}); } return false; }).finally(function () { setBusy(false); sessionLoadPromise = null; }); return sessionLoadPromise; } function openPanel(reason) { if (state.disabled) return; panel.hidden = false; launcher.setAttribute('aria-expanded', 'true'); root.classList.add('tm-sm--open'); state.opened = true; state.panelOpenedAt = Date.now(); loadSession().then(function (loaded) { queueEvent('panel_open', reason || 'manual', 1, 'panel', null, true); if (messages.children.length <= 1) messages.scrollTop = 0; else scrollBottom(); if (loaded) markSeen(); }); } function closePanel(reason) { panel.hidden = true; launcher.setAttribute('aria-expanded', 'false'); root.classList.remove('tm-sm--open'); state.opened = false; var dwell = state.panelOpenedAt ? Math.max(0, Date.now() - state.panelOpenedAt) : 0; queueEvent('panel_close', reason || 'close_button', 1, 'panel', null, true); if (dwell > 0) queueEvent('panel_dwell', reason || 'close_button', dwell, 'panel', null, true); state.panelOpenedAt = 0; var until = Date.now() + Number(cfg.settings.reopenHours || 24) * 3600000; localStorage.setItem('tm_sm_closed_until', String(until)); } function sendMessage(action, text) { if (state.busy || !state.token) return; actions.innerHTML = ''; if (text) addMessage(1, text); queueEvent('message_submit', action || 'text', text ? text.length : 0, action ? 'quick_action' : 'composer', null, true); var typingStartedAt = Date.now(); setBusy(true); request(cfg.endpoints.message, { public_token: state.token, action: action || '', message: text || '', lang: state.lang }).then(function (data) { var responseWait = data && data.fast_response ? wait(Math.max(0, 350 - (Date.now() - typingStartedAt))) : waitForTyping(typingStartedAt); return responseWait.then(function () { state.stage = data.stage; state.lang = data.lang || state.lang; applyLanguage(); if (state.stage === 'completed' && composer) composer.hidden = false; state.contactState = data.contact_state || state.contactState || {}; addMessage(2, data.reply, { show_contact: data.show_contact, contact_state: state.contactState, actions: data.actions || [], links: data.links || [] }); }); }).catch(function (err) { reportClientError('sendMessage', err); return waitForTyping(typingStartedAt).then(function () { addMessage(2, publicErrorMessage()); }); }).finally(function () { setBusy(false); }); } function contactStateHasAny(contactState) { contactState = contactState || {}; return !!( contactState.has_contact || contactState.has_phone || contactState.has_email || contactState.has_other_contact ); } function removeLeaveContactAction() { if (!actions) return; Array.prototype.forEach.call( actions.querySelectorAll('[data-action="leave_contact"]'), function (button) { if (button && button.parentNode) { button.parentNode.removeChild(button); } } ); } function hideSavedContactForm() { if (contact) { contact.hidden = true; } if (contactStateHasAny(state.contactState)) { removeLeaveContactAction(); } } function configureContact(contactState) { var t = i18n[state.lang]; state.contactState = contactState || {}; var hasPhone = !!state.contactState.has_phone; var hasEmail = !!state.contactState.has_email; var hasOtherContact = !!state.contactState.has_other_contact; var hasAnyContact = hasPhone || hasEmail || hasOtherContact; var notes = []; if (!contact) return; setText(contact.querySelector('.tm-sm__contact-title'), hasAnyContact ? t.contactTitleKnown : t.contactTitle); if (contactPhoneField) contactPhoneField.hidden = hasPhone; if (contactPhoneInput) { contactPhoneInput.disabled = hasPhone; contactPhoneInput.required = !hasAnyContact; if (hasPhone) contactPhoneInput.value = ''; } if (contactEmailField) contactEmailField.hidden = hasEmail; if (contactEmailInput) { contactEmailInput.disabled = hasEmail; contactEmailInput.required = false; if (hasEmail) contactEmailInput.value = ''; } if (contactNameInput && state.contactState.name && !contactNameInput.value) { contactNameInput.value = state.contactState.name; } if (hasPhone) { notes.push(t.knownPhone.replace('{phone}', state.contactState.phone_masked || '')); } if (hasEmail) notes.push(t.knownEmail); setText(contactKnown, notes.join(' ')); if (contactKnown) contactKnown.hidden = notes.length === 0; } function showContact(contactState) { if (!contact) return false; configureContact(contactState || state.contactState || {}); // Phone, email or another saved contact means the lead can already be // contacted. Never ask the visitor for the same information again. if (contactStateHasAny(state.contactState)) { hideSavedContactForm(); return false; } if (contact.hidden && contact.getAttribute('data-shown') !== '1') { contact.setAttribute('data-shown', '1'); queueEvent('contact_form_show', state.stage || '', 1, 'contact_form', null, true); } contact.hidden = false; composer.hidden = true; // Do not autofocus an input here: browsers scroll the form into view and the // bot message immediately above it disappears. Keep the latest bot reply visible. window.requestAnimationFrame(function () { messages.scrollTop = messages.scrollHeight; }); return true; } function hideComposer() { if (composer) composer.hidden = true; if (actions) actions.innerHTML = ''; } function visibleCookieBanner() { var selectors = ['#cookieNotification', '.cookie-notification', '#cookie-notice', '.cookie-banner', '.cookies-banner', '.cookie-consent', '[data-cookie-banner]']; for (var i = 0; i < selectors.length; i++) { var el = document.querySelector(selectors[i]); if (el && el.offsetParent !== null) return el; } return null; } function cookieBannerVisible() { return !!visibleCookieBanner(); } launcher.addEventListener('mouseenter', function () { hoverEvent('launcher_hover', 'launcher'); }); panel.addEventListener('mouseenter', function () { hoverEvent('panel_hover', 'panel'); }); launcher.addEventListener('click', function () { queueEvent('launcher_click', state.opened ? 'close' : 'open', 1, 'launcher', null, true); state.opened ? closePanel('launcher') : openPanel('manual'); }); if (closeBtn) closeBtn.addEventListener('click', function () { closePanel('close_button'); }); Array.prototype.forEach.call(languageButtons, function (button) { button.addEventListener('click', function () { state.lang = button.getAttribute('data-lang') === 'ro' ? 'ro' : 'ru'; applyLanguage(); queueEvent('language_change', state.lang, 1, 'language_switch', null, true); }); }); actions.addEventListener('click', function (event) { var button = event.target.closest('[data-action]'); if (!button) return; var label = button.querySelector('strong') ? button.querySelector('strong').textContent : button.textContent; var url = button.getAttribute('data-url') || ''; if (url) { window.open(url, button.getAttribute('data-target') === '_self' ? '_self' : '_blank', 'noopener'); queueEvent('registration_link_click', url, 1, 'quick_action', null, true); } queueEvent('quick_action_click', button.getAttribute('data-action'), 1, 'quick_action', null, true); sendMessage(button.getAttribute('data-action'), label); }); composer.addEventListener('submit', function (event) { event.preventDefault(); var value = textarea.value.trim(); if (!value) return; textarea.value = ''; sendMessage('', value); }); textarea.addEventListener('focus', function () { queueEvent('composer_focus', state.stage || '', 1, 'composer', null, false); }); textarea.addEventListener('keydown', function (event) { if (event.key !== 'Enter' || event.shiftKey || event.isComposing || event.keyCode === 229) return; event.preventDefault(); if (state.busy) return; var value = textarea.value.trim(); if (!value) return; textarea.value = ''; textarea.style.height = 'auto'; sendMessage('', value); }); textarea.addEventListener('input', function () { if (cfg.settings.trackTyping && !state.typingTracked && textarea.value.trim() !== '') { state.typingTracked = true; queueEvent('typing_start', state.stage || '', 1, 'composer', null, false); } textarea.style.height = 'auto'; textarea.style.height = Math.min(110, textarea.scrollHeight) + 'px'; }); if (contact) contact.addEventListener('submit', function (event) { event.preventDefault(); if (state.busy) return; setText(contactError, ''); queueEvent('contact_submit', state.stage || '', 1, 'contact_form', null, true); setBusy(true); var form = new FormData(contact); request(cfg.endpoints.lead, { public_token: state.token, name: form.get('name') || '', phone: form.get('phone') || '', email: form.get('email') || '' }).then(function (data) { contact.hidden = true; if (composer) composer.hidden = false; addMessage(2, data.message); if (data.guest_url) { var link = document.createElement('a'); link.href = data.guest_url; link.target = '_blank'; link.rel = 'nofollow noopener noreferrer'; link.referrerPolicy = 'no-referrer'; link.className = 'tm-sm__guest-link'; link.textContent = state.lang === 'ro' ? 'Deschide solicitarea' : 'Открыть обращение'; link.addEventListener('click', function () { queueEvent('guest_link_click', 'guest_page', 1, 'guest_link', null, true); }); messages.appendChild(link); scrollBottom(); } state.stage = 'completed'; queueEvent('contact_success', 'lead_saved', 1, 'contact_form', null, true); // Keep the public token so the visitor sees this conversation and later replies after returning. }).catch(function (err) { queueEvent('contact_error', 'validation_or_network', 1, 'contact_form', null, true); reportClientError('contactSubmit', err); setText(contactError, err.message || i18n[state.lang].error); }).finally(function () { setBusy(false); }); }); window.addEventListener('topmaster:cookie-consent', onCookieConsent); window.addEventListener('topmaster:cookie-consent-ready', onCookieConsent); applyCookieConsent(currentCookieConsent()); applyLanguage(); // Keep the consultation icon available immediately. When the site's // cookie banner is visible, move the launcher above it instead of hiding it. function syncCookieOffset() { var banner = visibleCookieBanner(); var base = window.innerWidth <= 600 ? 10 : 22; var covered = 0; if (banner) { var rect = banner.getBoundingClientRect(); covered = Math.max(0, window.innerHeight - rect.top); root.style.bottom = Math.max(base, covered + 14) + 'px'; } else { root.style.removeProperty('bottom'); } var computedBottom = parseFloat(window.getComputedStyle(root).bottom) || base; var available = Math.max(280, window.innerHeight - computedBottom - 96); root.style.setProperty('--tm-sm-cookie-covered', covered + 'px'); root.style.setProperty('--tm-sm-panel-max-height', available + 'px'); return !!banner; } syncCookieOffset(); var cookieWatchTicks = 0; var cookieWatch = window.setInterval(function () { syncCookieOffset(); cookieWatchTicks++; if (cookieWatchTicks >= 40 && !cookieBannerVisible()) window.clearInterval(cookieWatch); }, 500); window.addEventListener('resize', syncCookieOffset); // Conversation persistence is functional state, not analytics. Load it // before the first operational metric so crawler/API blocking cannot pollute // real-user statistics and the initial requests do not race each other. loadSession().then(function (loaded) { if (loaded && !state.disabled) trackImpression(); if (loaded && state.unreadCount > 0 && cfg.settings.unreadAutoOpen && !state.opened) { window.setTimeout(function () { if (!state.opened && state.unreadCount > 0) openPanel('unread_return'); }, 350); } }); if (cfg.settings.analyticsEnabled && state.privacyChoice === 'granted') { window.addEventListener('scroll', function () { var doc = document.documentElement; var max = Math.max(1, doc.scrollHeight - window.innerHeight); state.maxScroll = Math.max(state.maxScroll, (window.scrollY / max) * 100); }, {passive: true}); window.addEventListener('pagehide', function () { var dwell = Math.max(0, Date.now() - state.pageStartedAt); if (state.opened && state.panelOpenedAt) { queueEvent('panel_dwell', 'page_exit', Math.max(0, Date.now() - state.panelOpenedAt), 'panel', null, false); } queueEvent('page_exit', '', dwell, 'page', analyticsMeta(), false); flushOperationalMetrics(true); flushEvents(true); }); } var closedUntil = Number(localStorage.getItem('tm_sm_closed_until') || 0); var canAutoOpen = !!cfg.settings.autoOpen && Date.now() > closedUntil; if (canAutoOpen) { var opened = false; function tryOpen(reason) { if (opened || state.opened) return; opened = true; syncCookieOffset(); openPanel(reason || 'auto_time'); window.removeEventListener('scroll', onScroll); } function onScroll() { var doc = document.documentElement; var max = Math.max(1, doc.scrollHeight - window.innerHeight); var percent = (window.scrollY / max) * 100; state.maxScroll = Math.max(state.maxScroll, percent); if (percent >= Number(cfg.settings.scrollPercent || 80)) { queueEvent('scroll_trigger_reached', 'auto_scroll', Math.round(percent), 'page', null, true); tryOpen('auto_scroll'); } } window.addEventListener('scroll', onScroll, {passive: true}); window.setTimeout(function () { queueEvent('time_trigger_reached', 'auto_time', Number(cfg.settings.delaySeconds || 12), 'page', null, true); tryOpen('auto_time'); }, Number(cfg.settings.delaySeconds || 12) * 1000); } window.TopmasterSmartManager = { version: WIDGET_VERSION, open: function (reason) { if (!state.opened) openPanel(reason || 'external'); }, close: function (reason) { if (state.opened) closePanel(reason || 'external'); }, isOpen: function () { return !!state.opened; } }; window.__tmSmartManagerReadyVersion = WIDGET_VERSION; try { document.dispatchEvent(new CustomEvent('topmaster:smart-manager-ready', {detail: {version: WIDGET_VERSION}})); } catch (e) {} })(window, document);

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